APEX DIECASTS
Contact
Questions about a collectible, an order or anything else? We're always happy to hear from you.
Whether you have a question about a product, need help with an order, want to ask about a sold-out collectible or are looking for something specific, feel free to get in touch.
PRIMARY CONTACT
WhatsApp Us
The quickest and easiest way to reach Apex Diecasts.
You can contact us on WhatsApp for product enquiries, order assistance, shipping questions, collectible requests or anything else related to Apex Diecasts.
WhatsApp: +91 80747 33353
Chat on WhatsAppEmail Us
For enquiries where you'd prefer to write to us, you can reach us at:
support@apexdiecasts.in
Send an EmailHow Can We Help?
You can contact us about:
- Questions about a product before purchasing
- Product condition, packaging, scale or other details
- Existing orders
- Shipping or delivery concerns
- Incorrect or damaged orders
- Sold-out products or possible restocks
- Requests for specific diecasts, brands or models
- Anything else related to Apex Diecasts
Response Time
You can contact us anytime. We aim to respond as soon as reasonably possible and typically within 12 hours.
Looking for Something Specific?
Looking for a particular diecast, brand or model that isn't currently listed? Let us know.
We can't guarantee that every requested item can be sourced or stocked, but we'll always be happy to see what we can do.
The same applies to sold-out products—feel free to get in touch to ask whether an item may return.
Having Trouble With a Delivery?
If you're experiencing a delay or difficulty receiving your order, feel free to contact us directly.
We keep track of orders after dispatch and will be happy to follow up with the shipping partner where needed. You're also welcome to contact the carrier directly if you prefer.
Something Wrong With Your Order?
If you've received an incorrect item or have noticed an issue with your order, please contact us directly before sending anything back.
For damage-related concerns, please keep the relevant packaging and have your continuous, unedited unboxing video available so we can review the issue properly.